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HOW DO I SUBMIT AN ART REQUEST ONLINE?

Choose from thousands of stock designs to customize for your school or submit your idea to us...

The easiest way to submit an art request to us to start by searching for a design you have in mind. You can search by keywords such as "cardinals", "football playoffs" or "neon". If you prefer, you can simply browse by category and see all of our stock designs.

The next page will display a list of design categories. Simply click a category to narrow down your category selection. Each category will display the stock designs available for customization. Once you have found a design you would like to customize, click the design to view a larger image, pricing information and the art request form.

Follow all of the steps in the art request form, then click "SAVE DESIGN TO ART REQUEST". Upon clicking the save button, you will be asked if you would like to add a second location to back or side of the garment. If you want your shirt to include a roster or statement on the back, you may click "YES" to view the designs available for customization and follow the same steps as you did when adding the first design.

Next, you will be able to review your art request before it is sent to our customer service department. If you do not have an online account with us, you will be able to create a new account. If you have an online account, enter your email address and your password in the spaces provided.

When you are ready to send your art request to us, click the "SUBMIT ART REQUEST" button located at the bottom of the page. Your request will be sent us and you will receive an art tracking number that you will need throughout the art and order process.

Of course, if you need help along the way, you may contact our customer service department at 800-999-8137, Monday through Friday, from 8:30 AM to 5:30 PM, Central Time.

I'VE SUBMITTED MY ART REQUEST... NOW WHAT?

Once you’ve submitted your art request, our customer service team will review the information you've sent and prepare it to be sent to our artists to begin artwork.

Our Artists will customize the text, colors and layout of the design based on the information you provided. Once the artwork is complete, you will receive notification either via email or text message (if you have text messages enabled on your account). The notification will provide instructions on how to visit our Proof Center to review your art. At that time you may either approve the art as-is or request to have changes made to the artwork. Please be aware that some youth sizes may require a separate minimum. Please call fordetails.

You may check the status of your Art Request from the My Gandy Ink page by clicking on the Art Request tab.

Please limit art requests to two designs at a time. Should your group need an exception, please call 800-999-8137.

I HAVE REQUESTED A CHANGE OR ASKED A QUESTION ABOUT MY ART REQUEST... WHAT’S NEXT?

Your change or question has been sent to us and we'll make the necessary changes and/or respond to your question.

If you have requested a change to your art, it will be sent back to our artist to make the changes you need. Once the changes are complete, you will receive a notification via either email or text message (depending on your preferences).

If you asked a question regarding your proof, it will be directed towards your sales rep. They will respond to your question as soon as possible.

In the meantime, you can check the status of your art by visiting the myGandyInk page.

I'VE APPROVED MY ARTWORK... NOW WHAT?

Once you’ve approved the artwork you requested, we will need to know the sizes and quantities you need for your order.

If you have created a password on our site, you may visit the My Gandy Ink page scroll down to “Submitted Art Requests & Orders.” Find the Art Tracking Number for your order in the list and click “PLACE ORDER.” This will take you to the Preview of your order and provide options for entering quantities and sizes for the product you selected.

Please Note: On most screen print there is 12 shirt minimum. Youth sizes may have a separate minimum. On embroidery items and sparkle designs the minimum is 6. Please call for specifics on your project, 800-999-8137 or info@gandyink.com.

When are done entering in the sizes and quantities, click the "UPDATE ORDER" button at the bottom of the page to send the order to us.

If you have not created a password on our site, you may create one or contact us at 800-999-8137, Monday through Friday from 8:30 AM to 5:30 PM (Central Time) to place your order.

WHEN WILL MY ORDER SHIP?

All online orders are emailed to you for verification. Please watch for this in your inbox, usually the same business day.

Once you approved the order approval, gandy ink will start to process the order. Here are typical turn-around times based on the type of order placed:

- Non-Playoff Orders - Usually 4 days

- Playoff / Championship Orders - As early as the same day

Please contact us if you have a date deadline or enter the date in the event information of your art request at 800-999-8137 or info@gandyink.com.

Of course, if you need help along the way, you may contact our customer service department at 800-999-8137, Monday through Friday, from 8:30 AM to 5:30 PM, Central Time.